We pre-ordered a casket for my mother. When she passed it was so simple to just contact Titan and tell them where to ship it. When it arrived it was a beautiful item and fit perfect for what mom wanted. This made things so much easier to take care of in a time where you often forget things.
Ordered the coffin last year. Paid maybe a 1/3 of what the funeral home would have charged for exact same model. The coffin came in two days as promised and was perfect!
Excellent customer service. I hope I don't need to contact your company again but I was very pleased with your service.
Customer service was amazing, delivery was very fast. The casket was beautiful, in order red as it was my mom’s favorite color. Many compliments on the casket at the service. I’m very happy I chose Titan Casket.
This is a beautiful photo and tribute. Thank you so much for your kind words, and we're so pleased that you felt our product and service properly honored you and your mother. - Josh
I was very pleased with the casket I had purchased for my fiancé, very decent price very professional and they made sure the casket came in on time. Overall everything went smoothly I was very pleased with everything
We were totally satisfied with our purchase. It arrived quickly, undamaged and exactly as expected. Dealing with the customer service was a breeze. Thank you Titan for making this a painless and quick purchase!
The service was outstanding. Very personal service that made a difficult time a little easier.
Thank you so much for the care applied to the delivery of the casket. It was beautiful and delivered in great condition. During a very difficult time, having customer service that was so caring was incredibly meaningful.
Thank you for getting the casket to me quickly. I took the liberty of using an oil paint sharpie to fill in the leaves on the lid, and it turned out beautifully.
My granny’s services were absolutely beautiful and just seeing those red roses on that white basket really was the perfect touch. The delivery was so fast!! They stayed in touch with us and commented the entire time.
The casket was beautiful and arrived on time. I had to call to have it overnighted and they were so helpful. They made sure they had they casket in the warehouse and it could be overnighted. The funeral home has dealt with titan caskets before and had good things to say about them. The price is amazing compared to the prices at the funeral home.
The casket i wanted was unable to be shipped in time but the company were obliging in trying x
The casket I ordered for my loved one came exactly as I ordered it, custom pieces and all exactly as I requested. Both Representatives I spoke with on the phone over two different phone calls, we're very knowledgeable, and extremely helpful.
We live in a very rural small town, with a very small funeral home that was unable to fulfill our request. Titan caskets came through with exactly what we wanted. Thank you so much!
I highly recommend Titan. The customer service is fantastic and they ship quickly even though the metal caskets are made after you order. I was shocked how fast it came in.
I ordered an Atlas casket from Titan and it was fantastic. Same casket the mortuary offered but at a fraction of the price. My rep jumped through hoops to ensure I would get it on time. Casket showed up on schedule and look fantastic.
We were so impressed with the beautiful casket we purchased. It came in just 2 days, and it was even more beautiful than the picture. Our loved one specifically requested an "all wood" casket, and we were delighted to find one at Titan, and for a very reasonable price. Thank you for making this decision one of the easiest ones during this very hard time in our family.
We are amazed at the outstanding quality of the wood, workmanship, design, and shipping method. Also, the personal contact to be sure every detail of the order was taken care of was very comforting. We highly recommend Titan!
Thank you Titan Casket for your exemplary service in our time of need. The casket was great quality as expected.
Although it was a sad time, the casket was delivered on time and was beautiful